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Chicago

Account Director

JOB SUMMARY:
 
The Account Director will manage a major technological account, strategizing and leading initiatives from start to finish in a team environment. The Director is responsible for the client relationship and relationships with key partner agencies, functioning as primary liaison between client, partner agencies, team members and all departments to determine project and account requirements in support of client’s positioning, branding and budgetary needs. This role is a remote position and will reside on site with our client, with most of the team located in our Chicago office.
 
RESPONSIBILITIES:

  • Global experience is required.
  • Work directly with senior clients in Palo Alto, San Diego, Houston and other key locations including the CMO and his/her direct reports on a regular basis
  • Ability to profitably manage and grow a large, multi-million-dollar account
  • Possess strong leadership abilities (motivate, pitch in when needed, wear many hats, etc.)
  • Responsible for strategically guiding the client and partner agencies in solving complex marketing and digital production problems to deliver against marketing goals and objectives
  • Experience with common digital technologies and platforms, as well as current design and development practices within an agency environment
  • Collaborate extremely well with project management, creative and technology team members whether they are at agency or partner agencies
  • Ability to work with clients, project management and discipline teams to effectively define project scope and deliver effectively
  • Ability to develop team members by coaching, training and identifying areas for growth. Must be skilled at offering direct and consistent feedback and encourage your team to continually learn
  • Have strong communication and follow through with both face-to-face contact and long -distance with the client, partners and the internal team, both oral and written
  • Proven ability to negotiate complex multi-phased engagement contracts
  • Experience with financial and budgetary issues including revenue and staffing plans
  • Keeps abreast and up to date on industry and market trends
  • Ability to prepare and present effective and engaging new business pitches and proposals
  • Organizational mastermind to manage many moving parts

EXPERIENCE:

  • 2-5 years of previous director or similar level experience within a digital agency, 7+ years of related experience with a proven record of client satisfaction and account growth
  • Global experience is required
  • Technology brand experience also a big plus
  • Experience with content creation across all mediums including social is preferred
  • Client-side experience also beneficial

PERFORMANCE QUALIFICATIONS:

  • Self-starter, independent worker
  • Innovative and big picture thinker
  • Well-organized
  • Strong follow-through abilities
  • Flexible and trustworthy with a good work ethic
  • Team player
  • Comfortable working with a remote team
  • Good communicator
  • Strong leader, diplomatic and professional
  • Willingness and ability to travel regularly both in the US and globally

 
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Designory is proud to be an Equal Employment Opportunity Employer. Designory does not discriminate on the basis of race, religion, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.