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Senior Project Manager (CPG)

JOB SUMMARY *Chicago Based Only

We’re searching for an experienced client-facing, Senior Project Manager to work in a fast-paced agency who will thrive in a dynamic environment. You will be overseeing a team of PMs around the world (not as a direct manager) as well as defining, implementing and ensuring adherence to process. This role will work closely with the client’s global team as well as the internal global, production / studio, asset management and regional account / PM teams. You will also liaise and problem solve with partner agencies (creative and media) and 3rd party vendors on this global Consumer Packaged Goods (CPG) account. You should be comfortable and experienced with direct client communication and managing multiple clients, team members and projects.


  • Learn, understand and know the client, their products, services, brands, processes, tools, partners and audience
  • Establish and maintain effective, trusted and collaborative working relationships with clients, agency partners and internal departments
  • Be highly communicative and focused on pre-emptive problem solving as well as in managing the expectations of the client at all times, particularly with regard to turnaround times
  • Look for opportunities to provide better support to the client
  • Define, implement and ensure adherence to processes and procedures
  • Ability to manage small-to-large multi-channel video/moving image, print and digital adaptation and regional localization projects including video (TV / OLV), social, collateral, web banners, websites and more, as needed
  • Work within the client’s workflow tool to support the regional PM team to intake new projects, upload documentation / assets for review, intake feedback and deliver final files
  • Educate and monitor the team as they review client briefs to determine if all requirements are met and work with the client and/or partner agencies to fill in the gaps
  • Partner with the studio team and 3rd party vendors to definite process / ways of working and identify efficiencies
  • Support the internal global team by staying organized, taking detailed notes, scheduling meetings, following up on status / action items, etc.
  • Manage project status, budget and KPI reporting for the account
  • Manage project communication internally and externally and document key meetings and decisions
  • Work with the global team to onboard new team members


  • 4-6 years of experience with 4+ in an agency environment
  • Client-facing experience required
  • Experience working with partner agencies (creative and media) and 3rd party vendors
  • Consumer Packaged Goods (CPG) experience a plus
  • Extremely well organized and detail-oriented
  • Team player, positive attitude and strong work ethic
  • Emotionally intelligent, collaborative and adaptable
  • Comfortable with quick turn projects and solution-oriented
  • A strong knowledge of best practices in project management
  • Demonstrates strong writing and communication skills
  • Effective negotiation and conflict management skills
  • A high level of comfort with managing multi-channel projects in parallel
  • The ability to see big picture while managing every last detail
  • Experience with global campaigns and regional localization / production
  • Production experience, including above-the-line (ATL), video (TV / OLV) and social media experience, a plus
  • Proficiency in Excel, Word and PowerPoint
  • SmartSheet and Google Drive/Docs experience a plus
  • Must be open to early and late conference calls with global teams, when needed
  • Must be open to travel in US and globally as needed


Designory is proud to be an Equal Employment Opportunity Employer. Designory does not discriminate on the basis of race, religion, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.